Tag Archives: customer disappointment

Fearing Thunder

It was a stormy night and our three granddaughters were awakened by the loud, shake-the-rafters thunder.  They quickly descended upon our bedroom, eager to sleep with us.  Their arrival triggered a discussion about the difference between thunder and lightning, including … Continue reading

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The Halloween of Service

Halloween has come and gone!  Parents reflect on October 31st with colorful pictures in their minds—sugar highs, “who ‘ya gonna be this year,” doorbells and knocks, candles in pumpkins, goblins and witches, bats and spiders, oh my!  But, the phrase … Continue reading

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The Taste of Customer Disappointment

“Because of Winn-Dixie” was a 2005 hit movie based on the best-selling novel by Kate DiCamillo.  In one scene the movie’s star, 10-year old Opal (played by AnnaSophia Robb) with her new dog Winn-Dixie, visit the local storytelling librarian, Miss Franny.  … Continue reading

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