Tag Archives: Service Check-up; Preventive Maintenance; Customer Intelligence

Avoiding the Customer Truth

“Nothing ruins a good war story like an eye witness!”  The clever line brought loud laughter from the audience enjoying the Veterans Day program.  The retired general had just asked the room full of veterans and their families if anyone … Continue reading

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Time for Your Wired and Dangerous Service Check-up

You take your car in for regular maintenance and your body in for a physical exam.  Women get a mammogram; men get a PSA check.  The optometrist checks your eye sight; the audiologist your hearing and your dentist checks for … Continue reading

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