Tag Archives: spirit of service

Great Service Susan Style!

We were working with a client in San Jose, CA and staying at one of our favorite Marriott hotels. When we entered the hotel restaurant for breakfast the manager on duty remembered us (we had not been there in 6 … Continue reading

Posted in Customer Delight, Customer Devotion, Customer Experience, Great Service is ..., Service Magic, Uncategorized | Tagged | Leave a comment

2012: the Year of Gifting

 Welcome to 2012!  We are excited about the sparkling opportunities and shining moments that lay ahead.  We believe this year will be remembered in years to come as one in which people in the world of work embraced a sense … Continue reading

Posted in Customer Centric, Customer Devotion, Customer Experience, Customer Loyalty, Customer Relationship | Tagged , , | Leave a comment